Skip to content. At Pool Express we offer a variety of Jandy heater models to accommodate your needs, including natural gas and propane pool heaters.Heaters from Jandy range from 250,000 to 400,000 BTUs (British Thermal Units). For future reference, our support team is always happy to help; contact us at customerfeedback@***.com or (800) 822-**** Monday through Friday. Review authors value the most Location. All the Best, Jandy. From my perspective, Jandy or Zodiac can certainly be removed from the list. FREE Shipping. Pool service man worked with Jandy tech support and found that it was a faulty motherboard. AquaLink is a superb product since the components, interface and menu are the best in the market. Check our FAQ. Purchased an over priced truclear salt cell. Should you need to contact customer support, you can use phone, email, live chat or the contact form on the manufacturer's support page. Thank You for Your Reply! I can confidently say I will never consider purchasing from them again. What is your customer experience with Jandy Pool Products? Recent recommendations regarding this business are as follows: "Try another product", "BEWARE. Only interface showed up. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Search Close . I bought a replacement of another company matchig the their specs at 10% of the price of original piece. Build the perfect swimming pool environment with Jandy professional-grade swimming pool equipment. 61 reviews of Jandy JXi400N JXi Heater 400 Natural from Jacksonville, FL Great Pool Heater I installed it myself. Would you please re-set my system within the host server. You guys answered the question for him and myself. It was dead on arrival. The Jandy Pro CV Cartridge Filter helps to clean all of that “plaque” from your pool (and it keeps the other equipment happy in the process). Within first 3 months the flow switch went out, controller kept losing connection over wifi. Thank you for signing up to Top Ten Reviews. $31.81. To save yourself a little money and run your heater less frequently, we recommend using your heater in conjunction with a solar pool cover to insulate your pool and prevent evaporation. Within 3 years salt cell died and LED watercolors light stopped working. 6 years= 2 complete aquapure 1400 systems + 2 additional sensors! Motor, ePump Series, 1-1/2 HP . Yes, you read correctly, although Texas is a little slower to catch on… winter is coming, and just because the warm season is almost over doesn’t mean your pool time needs to come to a screeching halt for months at a time. Visit our corporate site. I am not happy with the way Jandy is handling this and will never promote or purchase a Jandy product again. Review #1714739 is a subjective opinion of poster. Pressure Gauge (ZH,ZK CSL) $23.86. Month later and the new part is still not arrived. There really is no reasdon not to go with Pentair, Jandy or Hayward at this point. For more information about PissedConsumer check out our TOLD ME THERE WAS NONE. No advice at all was given , and the care wasnt there ! However, they'll be happy to replace the controller for $275. Hi SingleChameleon, We'd like to help you with your Jandy pool heater! Jandy Pool Products distributes specialized equipment for the manufacturing, corporate and household needs. The company offers heaters, pumps, filters, cleaners and other items which are described in details on the official site. NY 10036. Told he would call me back, 5 hours gone by now. We recommend hiring a professional to install your unit, as improper installation and resulting damage are not covered and can void your warranty. Need to call back during the week. $28.15 $ 28. Review #1705503 is a subjective opinion of poster. I asked the question because I paid a private pool inspector to check everything out before I paid the last installment for my pool. Out of stock . Best pool heaters 2021: Gas, solar, and electric pool heaters, Coleman SaluSpa inflatable hot tub review. Pool company replaced 2 flow switches and control transformer. I primarily use the heater to heat up my hot tub not the pool, this heater is a lot smaller than the LT400 which I was concerned about. Best mold test kits 2021: Home mold detection kits. Takes 2 weeks to get the locate Jandy authorised tech to install and test. Only 17 left in stock - order soon. The price level of this organization is high according to consumer reviews. The overall rating of the company is 2.4 and consumers are mostly dissatisfied. The computer system will offer more … Thank you. Please note that Jandy now has a rule in place if any heater is sold on the internet and shipped it will not be covered by the manufactures warranty. is proud to say that we’re your 5 star rated and fully certified Jandy pool expert. 2009 I DID ORDER SOME REPLACEMENT PART.SHE COULD NOT HELP ME AT ALL AND THAT'S AFTER 30 MIN. Tropical Pool Services. Jandy Pool Pump Review. Installed a pressure regulator right on the heater to avoid any pressure drop issues. Review #2042020 is a subjective opinion of poster. Made a call to customer service, all they could say was maybe next week, give us a call. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. After spending a nearly $600.00 for this antenna and not able to get it set up, I contacted Jandy for assistance and they send me a link to pay for assistance. More from the Jandy collection. Whether you want to install a swimming pool heater for your recently built pool or upgrade an old one – Jandy pool heaters can be a great choice, especially knowing that gas type is the most wanted and cost-effective solution. It only takes around 15 minutes to setup and then you can jump in your swimming pool and enjoy soft, silky water, free of the irritating and harmful effects of conventional chlorine. To date I've had 4 different issues and of course only 1 of them was covered under warranty. Review #1886044 is a subjective opinion of poster. Initially I installed ALL Jandy and Zodiac automation/pump equipment. Hardware Set of 2 Foot Mounting . We want to ensure that your issues have been resolved. Thanks a million. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Thanks. Using a Jandy pool controller so the RS485 4-wire connection was simple. Equipment. The 200,000 Btu model has an 83-percent efficiency rating, which exceeds any Department of Energy regulations. User's recommendation: BEWARE. Will Your Pool Be Swim-Ready? User's recommendation: Do yourself a favor and look elsewhere. No advice or tips . I have a Jandy VSPHP270AUT as well as a Jandy JE Heat pump, salt cell, etc... Bought all of it new in November 2016. This video is a comprehensive review of various Jandy Pro, Polaris, and Zodiac pool equipment which was part of a massive upgrade. Lets take a closer look at this high performance pump… You can learn more about the Jandy ePump or any of our great swimming pool pumps! This is the most efficient gas powered Jandy pool heater with 350K BTU power input and outstanding 95% efficiency rating. What can we help you with? Dont know if I will continue buying jandy products. Add to Cart. $11.12. $6.16. THIS IS WHY POOLS ARE CALLED MONEY PITS. I was told the motor control and interface would be replaced. Called again and was told it would be looked into and received a call back. WON'T LAST. Jandy Pool Products was first mentioned on PissedConsumer on Jun 01, 2010 and since then this brand received 32 reviews. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information. With a full line of pumps, filters, heaters, lights, valves, water purifiers, and the automation solutions to control it all, Jandy has the complete package for any pool. User's recommendation: Try another product. New York, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products. hope parts arrive in time. Review #2405438 is a subjective opinion of poster. As a division of Zodiac, Jandy has been designing and producing “professional grade” pool products for over 50 years. Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. Called to get a filters for a Jandy MODEL CLH 60 FILTERS THE YOUNG LADY HAD ISSUES LOOKING UP THE ITEMS. If you just a have 1 pump for filtering and cleaning the pool and the equipment pad is close to the pool, then a manual on/off switch is all that is needed. Off brand equipment update for 2017: I would still steer away from the off brand equipment. This Jandy heater uses a copper fin heat exchanger for efficient heat transfer. There’s no way to check on the order on line, will have to call back again next week (hour plus telephone wait time for service rep). Eventually, it froze up and stopped working. They are closed. There was a problem. Pool company sold it to me on the basis that it would save me money and last 50k hours....It lasted 50 hours. At any rate, I ended up buying a module on Ebay for $70 and fixing it myself. Review #1693179 is a subjective opinion of poster. Thanks for your feedback! It should be under warranty still. WHAT A WASTE OF TIME. Thank you, Jandy Support. 714-777-1200. Numerous sensor failures and jandy (zodiac now) wouldn't even acknowledge an issue let alone replace defective parts. please return phone calls as promised. Part cannot be bought without a full assembly and at an extremly expensive cost. Everything went well! Review #1640444 is a subjective opinion of poster. He wondered if my pool should have two skimmers for the pump that I have or was the one enough and to code. $43.30 $ 43. Pour-A-Lid and collar, Clear . Jandy Parts. The Jandy JXi 200 is a great little gas heater with user-friendly controls. FREE Shipping. Jandy Valves. Jandy, a highly respected manufacturer of equipment and supplies for both pools and spas, shares the same goal, and this is why we feature a large selection of Jandy's first-class products. Also, their Jandy Valve actuators are the most reliable. 4.8 out of 5 stars 247. Review #2028302 is a subjective opinion of poster. Build the perfect pool environment with Jandy professional-grade equipment. Unfortunately, decent companies are getting fewer and fewer. Blog article. Do you have something to say about Jandy Pool Products? That was 4 working days ago! This video is a walk-through and mini-review of various pool equipment by Jandy, Zodiac, and Polaris. You will receive a verification email shortly. per page. Computerized vs Mechanical sewing machines: Which is best for you? asked for something simple...how to remove the top of Lxi heater...told me they could not share that in because it has voltage. Set Descending Direction. Out of stock. Please allow us the opportunity to assist you by emailing your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Still not operating correctly. This results in less energy used and more money saved! Order your pool supplies on line and save. Items 1-24 of 511. Copper tends to be more efficient but less resistant to corrosion than cupro nickel, an alloy of copper and nickel that other products – such as the Hayward Universal H200 – use. Future US, Inc. 11 West 42nd Street, 15th Floor, Jandy Pool Products ranks 34 of 256 in Pools, Spas and Plumbing Supplies category. O yeah, this will be the 3rd interface replaced. 1 year in and it is not working should be under warranty. Jandy Pool Products was first mentioned on PissedConsumer on Jun 01, 2010 and since then this brand received 32 reviews. There are also resources, such as product manuals and warranty information, available on Jandy's website. Essentially, they screw you by selling you low quality equipment and then screw you again when you're forced to pay ridiculous costs to get anything fixed. … Good grief. Not sure if other companies are any better but jandy didn't seem to be doing anything to generate customer loyality. 4.7 out of 5 stars 159. Jandy swimming pool heaters feature intelligent, efficiency-maximizing designs while requiring minimal space for the equipment. Out of stock. Jandy’s VersaFlo Integrated Bypass technology can offer up to 20 percent additional energy savings. The JXi heater's control panel features a digital display, temperature set arrow buttons, pool and spa buttons, and a menu button. Contact Jandy Pool Products Customer Service, 66 East 3335 South Salt Lake City, UT 84115. Review #2012009 is a subjective opinion of poster. Jandy. What really makes Jandy a horrible purchase isn't the problems to date. Frankly, I can't think of a more shady business model. With the advent of summer, it is time for us to relax at the poolside. Jandy Pool Heaters Review and Buying Tips. Page. My latest problem is a pump not moving water. Aqua Link 2.0, I’ve reset the controller several times. If you require additional assistance, please email your contact information to feedback@zodiac.com. Pissed Consumer © 2021 All Get the best reviews, product advice, news and more! All the Best, Jandy, Hello PissedConsumer1640444, Delivering the perfect pool experience is a top priority for us, and we're sorry to hear about your frustrating experience while trying to replace your TruClear Salt Cell. Third stimulus check is a step closer - here’s what you should do to prepare. This introduces a flow bypass valve into the JXi heater's header, and it works automatically depending on the call for heat without human interaction. Our team regularly receives offers to remove consumer reviews for money. Been on the phone calls and emails for 3 weeks now trying to fix the new app release. You can use the control panel to set your pool's temperature, set both the pool and spa settings, configure your display and interaction settings, and lock your current settings to prevent any accidental temperature changes. Hello PissedConsumer1650691, Customer satisfaction is a top priority for us, and nothing less than the perfect pool experience will do. www.realthanks.com. That is a total of about $3k. Customer service says sorry but that light is out of warranty. The team was nice but reluctant to provide technical information.After 2 calls I got the right peraon and he looked in engineering drawings and provided specs. 30 $49.70 $49.70. Should you need to contact customer support, you can use phone, email, live chat or the contact form … There are two other options in the JXi line of pool heaters, with 260,000 and 399,000 Btu outputs for larger pools. Sorry...its a secret how to remove a piece of sheet metal. Zodiac R0448800 Locking Ring Lid Seal Replacement for Select Zodiac Jandy Pool and Spa Pumps. Since there aren’t models with outputs less than 200,000 Btu, JXi heaters aren’t a good option for small pools. We sell all models Jandy pool heaters at discount prices. Now there's a total of 4 wires to this module and anyone could install it but when I went to buy a replacement I quickly realized there were none for sale. To learn more about the ways to appreciate the reviewer please visit Review #1674978 is a subjective opinion of poster. For example, the worthless controller that came with the pool had wifi problems from the get. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Today's best Jandy JXi 200N or 200P deals, We check over 130 million products every day for the best prices. Jandy pool and spa heater featuring LXI and HI-E2 heaters. Hi there! JHP Hardware Kit . Installation was not difficult for a DIYer. 15. More Buying … Had factory reset/default and firmware update (done by tech on phone). You're currently reading page 1; Page 2; Page 3; Page 4; Page 5; Page Next; Show. It’s easy to install the JXi as a retrofit or replacement to an old pool heater. Review #2019601 is a subjective opinion of poster. Reviewed in the United States on January 21, 2016 I replace my Jandy LT400 heater with the JXI400N. of course it has voltage..which is the problem i'm dealing with...as an electrician..but need to access the transformer which tests faulty. Jandy. Winter is Coming. Needs a large supply. The JXi 200 has an output of 200,000 Btu (British thermal unit) per hour. Huh? 714-777-1200 Cart. Call us if you have any questions 1-800-211-7505. One Stop Shop for all Jandy Pool Equipment Replacement Parts, In-Stock, Best Prices Free Shipping Over $75.00. Zodiac R0523000 Drain Cap Assembly Replacement for Select Zodiac Jandy Pool and Spa Cartridge Filters . Most Popular. Reviewers write the most about Jandy Pool Products Pool Pump and give it 1.4 stars out of 5. Above Gound Automation Blowers Cells Clorine Generators Cleaners Construction Dive Boards Filters Heaters Heat Pumps Lights Patio Pumps Pool Equipment … Can we please have someone out to fix the problem. Rights Reserved, You Are About to Contact PissedConsumer.com. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. We recommend hiring a professional to install your unit, as improper installation and resulting damage are not covered and can void your warranty. It's their policy of not allowing consumers to purchase replacement parts anymore. The price is $7150 but you may count on lower operation costs of 30% or even more. Review #2336094 is a subjective opinion of poster. With a full line of pool products including pumps, filters, heaters, lights, valves, water sanitizers, and the automation solutions to control it all, Jandy has the complete pool equipment package for any pool or spa. Jandy. With a full line of pumps, filters, heaters, lights, valves, water sanitizers, and the automation solutions to control it all, Jandy has the complete equipment package for any swimming pool or spa. If you need any help choosing the Jandy equipment for your pool needs, please don't hesitate to get in touch!